FAQ
1. Can I travel alone?
2. What is the difference between 'The Travels' and 'With Susja'?
If you book a regular trip via the 'The Tours', you book the trip yourself for a date that suits you. You then go on horseback riding holidays independently, without me coming along. Of course I will help you with questions, preparation and tips, but you will travel by yourself.
When travelling 'By Susja' I also go on holiday myself and so we travel with a group. This is ideal if you find it exciting to travel alone, if you don't have anyone to go with, or if you just enjoy travelling with other horse lovers. For these trips, we usually create a group app in advance as well, so you can get to know the group a little bit and the fun can begin.
The trips I join are sometimes trips I've been to before, but sometimes new destinations I'm still discovering myself. So in that case, we go on an adventure together and discover the place for the first time.
3. Do I need travel insurance?
When you book a trip, the partner's conditions always apply. So they also determine whether travel insurance is compulsory; many partners do, but not all.
Regardless of whether it is compulsory or not, we strongly recommend travel insurance. Our partners work with reliable, well-trained horses and pay careful attention to which rider matches which horse. Still, horse riding remains a risky sport and something can always happen, and if that happens abroad, you want to be sure you get proper medical care. Travel insurance ensures that medical expenses are covered if something happens to you while on holiday.
You can arrange your travel insurance with your health insurance. It is then important to check whether horseback riding is covered. And also whether the country you are travelling to is included. In fact, many insurers differentiate between European countries and destinations outside Europe. Also remember that some insurers will not reimburse costs if you decide to ride without a cap.
4. What if I have to cancel?
When you book a trip, you pay directly with our partner and therefore the cancellation conditions of that partner always apply. This means that they determine whether you get (part of) your travel sum back if you are unexpectedly unable to go. Unfortunately, with many organisations you get nothing or only part of your refund, depending on how shortly before departure you have to cancel.
Because unexpected situations can happen, it is wise to take out cancellation insurance. This way, you are protected if you cannot travel due to illness, a family emergency or another unforeseen event. In such cases, cancellation insurance will ensure (partial) reimbursement of your travel sum, so you will not be left with high costs.
5. Why is there a weight limit?
A weight limit is there for one simple but important reason: the health and welfare of horses. Every horse has a maximum weight it can comfortably and safely carry, just as people can only lift a certain amount without straining their backs. If a horse carries too much weight structurally, it can develop back pain, tendon problems or even permanent injuries.
The limit varies from horse to horse and destination to destination, depending on their build, training and type of work they do. This is why our partners set clear limits, not to exclude anyone, but to ensure the horses stay healthy, strong and happy.
6. What riding level do I need?
This varies from trip to trip. On the page 'Riding levelsI will explain exactly what level you need and how to estimate what level you have. If in doubt, you can always send me a message and I will help you choose.
7. Do I have to book my own flight?
Yes, usually you book your own flight, so you can choose from which airport and what times work best for you. Of course, I can help you find good flights.
8. How does booking work?
When you have found a trip you like, choose a date and fill in the booking form on the website. After you have filled in the form, I will contact you as soon as possible to confirm whether there is still room on your chosen dates. Your booking is only final after you have received confirmation from me.
Is there room? Then you pay a deposit directly to the organisation where your trip takes place. Then your spot is officially reserved and you can book your flight and start having fun. The remaining amount will usually be paid later or on location, depending on the organisation. You will always receive clear information about this.
Excited about booking or still hesitating about a trip? Feel free to send me a message, I'll be happy to help you choose. More info on the 'Book‘